PRIVACY STATEMENT
This Privacy Statement covers the information practices of the Global Investment Manager Database™ (www.mercergimd.com) (hereinafter referred to as “the Site”). The data controller of the Site is Mercer Investment Consulting LLC., whose registered number is 140786 and whose registered office is C T Corporation System, 306 W Main St, Suite 512, Frankfort, KY 40601 (“Mercer” or "us").
The Site is a proprietary, web-based database containing information on investment managers. This global repository provides information and insights on investment managers and strategies across all asset classes: equity, bonds, real estate, and alternatives. The entries are maintained by the investment managers themselves, with Mercer’s research consultants adding research notes, news items, research priorities, and ratings (as applicable). The information in this database supports Mercer’s global research on investment managers and the manager searches that we perform for our clients.
Mercer believes strongly in protecting the privacy of the users of the Site (including individuals associated with such users, all of whom are referred to collectively as “you” in this Privacy Statement) and the confidentiality of their personal information. Generally, Personal Information is information that can identify you or your activities on the site or through services offered on the site. Please note that while the majority of information on the Site is not personal in nature, some of the sections contain information about individuals that can be classified as Personal Information.
This Privacy Statement applies solely to data collected for use of the site; there may be additional personal (and other) information we have or collect about you via other channels which will be subject to its own terms. This Privacy Statement is not intended to alter the terms or conditions of any other agreements you may have with Mercer to the extent that those agreements govern issues other than your use of this site.
PURPOSE FOR COLLECTION, USE AND DISCLOSURE OF PERSONAL INFORMATION
Mercer collects, uses and discloses your Personal Information in its normal course of business for the following purposes:
WHAT INFORMATION WE COLLECT
The information gathered by Mercer from the Site falls into two categories: (1) information voluntarily supplied by visitors to the Site and (2) tracking information gathered as visitors navigate through the Site.
Information voluntarily provided by you
When using the Site, you may choose to provide us with information to help us serve your needs. The Personal Information that we collect will depend on how you choose to use the Site.
When you or others within your organization submit information about you.
We may collect and store information, Personal Information or otherwise, that you or your organization voluntarily supplies to Mercer either on the Site, via e-mail, or in any other way. Some examples of this type of information include information about the organization’s staff such as their names, telephone numbers, e-mail addresses, position, qualifications, responsibilities and prior experience. The Site may also contain information about an organization that has been obtained from third parties or other sources, and may combine that with information that was directly entered into the Site by the organization itself. The majority of the information on the Site is entered by individuals with User IDs from each organization. Individuals with User IDs are able to review, correct and delete any information originally entered by a user at their organization, Personal Information or otherwise, that is held within the Site relating to that organization and its staff.
Information provided by an organization on an individual’s behalf
When the Site collects Personal Information that may relate to an individual who was not the individual who entered the information, the organizations entering such Personal Information into the Site are responsible for ensuring that the consent of the appropriate individual(s) is obtained, and that any other requirements of local data protection and privacy laws are observed.
If you supply us with Personal Information about other people, you represent to us that you have the authority to provide this information on their behalf. In these instances, you further represent that the individuals to whom this information relates have been informed of and understand the reason(s) for you providing or us obtaining the information, the manner in which this information will be used and disclosed, and have consented to such use and disclosure.
INFORMATION COLLECTED BY AUTOMATED MEANS
We also collect or receive information over time and across different websites or platforms when you use the Site. We may collect some of this information using cookies, web beacons, and other technologies. Cookies are small pieces of text a website places on your computer to help remember information about your visit. Web beacons are tiny graphics with unique identifiers that are embedded invisibly on the web pages. Neither cookies nor web beacons can read data off your computer’s hard drive. We use information collected from cookies and web beacons to improve your experience and the overall quality of the Site. We also may use cookies and web beacons to collect information from third parties (such as Google) to help advertise our products and services, analyze the effectiveness of our marketing or the performance of the Site, and determine whether you may be interested in other products or services. We also use web beacons to help deliver cookies and compile analytics. Our cookies and web beacons may come from third-party service providers who have our permission to place such tools on the Site. Certain cookies and similar technologies do collect Personal Information. For example, if you click Remember Me on your browser when you log in to the Site, a cookie will store your username.
We (and our service providers or third party ad servers) may collect information using cookies and web beacons about:
You can refuse to accept cookies and delete them by adjusting your browser settings. Please note that refusing or deleting cookies may impair your browsing experience on the Site, or prevent you from using some of its services, and it may also delete any preferences you have set. For more information about how to reject or delete cookies, consult with your browser’s or device’s help documentation, or visit http://www.aboutcookies.org. We belong to ad networks that may use your browsing history across participating websites to show you interest-based advertisements on those websites. We do not use technology that recognizes do-not-track signals or similar mechanisms from your browser indicating that you do not wish to be tracked or receive interest based ads. You may be able to take steps to opt out of Internet-based advertising by installing a browser plugin from a third party, where available. For more information about Internet-based advertising, please see: http://www.networkadvertising.org/managing/opt_out.asp.
Information that is publicly available
We may also collect information made publicly available through third-party platforms (such as online social media platforms), through online databases or directories, or that is otherwise publicly available or lawfully obtained. This information may be governed by the privacy policies provided by the third party at the time of collection. We encourage you to review the privacy policies of each third party website or online service you visit.
Information provided to protect the Site
In addition, in the course of seeking network security and consistent service for all users, software programs may be employed to monitor network traffic, identify unauthorized access or access to nonpublic information, detect computer viruses and other software that might damage our computers or the network, and monitor and fine-tune our network’s performance. These programs may detect additional information from your computer such as your IP address, addresses from network packets, and other technical information. Such information is used to maintain the security and performance of our networks and computer systems. We may combine the information you provide us and information we automatically collected with information from public or third-party sources.
DISCLOSURE OF INFORMATION TO OTHERS
The information that is entered into the Site is used by Mercer staff in our offices around the world for the purposes of researching investment managers and as a source of comparative data for manager search or selection exercises for our clients. It is Mercer’s practice not to disclose any non-public Personal Information to non-affiliated third parties except to clients and other organizations and business partners, including but not limited to third-party distributors, as part of the normal course of Mercer’s business or as otherwise permitted by law. Any contract requirements that are more restrictive than our practices are overriding.
Within Mercer, access to non-public Personal Information in the Site is restricted to those employees who have a need to know that information in connection with providing services to clients or for marketing purposes
Mercer may also disclose Personal Information to certain third party entities responsible for the hosting of the Site or other sites incorporating the Personal Information supplied by you. We do not disclose any Personal Information about you to any third parties except as stated in this Privacy Statement, as otherwise permitted by law, or authorized by you.
Third parties to whom we disclose information are required by law and contractual undertakings to keep your Personal Information confidential and secure, and to use and disclose it for limited purposes, in compliance with all applicable legislation.
We work with our business partners to collect information about the use of the Site. Our business partners collect information such as how often users visit the Site and what pages users visited prior to visiting the Site. We use this information to maintain and improve the Site. We may partner with Google Analytics in these activities. For information about how Google uses the information, see Terms of Service and the Google Privacy Statement. You can opt out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.
Affiliate sharing
In the normal course of performing services for our clients, Personal Information may be shared within Mercer and its affiliates which includes Marsh & McLennan Companies, Inc. and its subsidiaries, for business development purposes, research and statistical purposes, system administration, and crime prevention or detection. Information that you submit to the Site may be collected, stored, and processed in the United States or in other countries. We may transfer your information internationally to Mercer and its affiliates’ offices or third party service providers. Such transfers and other processing of the information will be in accordance with this Privacy Statement.
Service providers
Because a number of the service providers we use are located in the United States, including certain Mercer affiliates, your Personal Information may be processed and stored inside the United States, and the U.S. government, courts, or law enforcement or regulatory agencies may be able to obtain disclosure of your Personal Information under U.S. laws.
Mercer’s web hosting suppliers comply with the US-EU Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union. Where some other service provider is not Safe Harbor self-certified, we shall ensure that your Personal Information is adequately protected using other measures.
Legally required disclosures
Mercer reserves the right to disclose without your prior permission any Personal Information about you or your use of the Site if Mercer has a good faith belief that such action is necessary to: (a) protect and defend the rights, property or safety of Mercer, employees, other users of the Site, or the public; (b) enforce the terms and conditions that apply to use of the Site; (c) as required by a legally valid request from a competent governmental authority; or (d) respond to claims that any content violates the rights of third-parties. We may also disclose Personal Information as we deem necessary to satisfy any applicable law, regulation, legal process or governmental request
In this Privacy Statement, the purposes identified above and in the “Purpose for Collection, Use and Disclosure of Personal Information” section will be referred to as the “Identified Purposes.”
SOME OTHER MATTERS
International users
This Privacy Statement is provided in accordance with and subject to U.S. law. If you access the Site from a location outside the United States, you agree that your use of the Site is subject to the terms of this Privacy Statement and the Important Notices.
The Site and all information submitted by or on behalf of you through the Site may be collected, stored, and processed in countries other than the one in which you reside, including, but not limited to, the United States.
If you are a resident of the European Economic Area (EEA), in order to provide our Site, products and/or services to you, we may send and store your Personal Information outside of the EEA, including to the United States. Accordingly, your Personal Information may be transferred outside of the country where you reside or are located, including to countries that may not or do not provide the same level of protection for your Personal Information. We are committed to protecting the privacy and confidentiality of Personal Information when it is transferred. Where such transfers occur, we take appropriate steps to provide the same level of protection for the processing carried out in any such countries as within the EEA to the extent feasible under applicable law. By using and accessing our Site, users who reside or are located in countries outside of the United States agree and consent to the transfer to and processing of Personal Information on servers located outside of the country where they reside, and that the protection of such information may be different than required under the laws of their residence or location.
Business transactions
In the event we sell some or all of our assets or go through other business transactions, such as mergers, acquisitions, bankruptcy, or reorganizations, it is possible your Personal Information could be one of the assets sold or transferred in connection with the transaction. We may disclose and/or transfer your Personal Information to a third-party purchaser in these circumstances.
Children
The Site is not intended for children, and we do not knowingly collect, use, or disclose information from children under the age of thirteen (13) years old. In an instance where such information was collected, it would be purely accidental and unintentional. If we learn that we have collected Personal Information from a child under the age of 13, we will promptly delete that information. If you believe we have collected Personal Information from a child under the age of 13, please contact us at (888) 206-4681 or e-mail us at PrivacyCoordinator@mercer.com.
Rights of California residents
Under California’s “Shine the Light” law, Site visitors who are California residents may request and obtain a notice once a year about the Personal Information we share with other businesses for their direct marketing purposes. Such a notice includes a list of the categories of Personal Information that was shared (if any), and the names and addresses of all third parties with which the Personal Information was shared (if any). The notice covers the preceding calendar year. To obtain such a notice, please contact us as previously described. In addition, under this law you are entitled to be advised how our Site handles “do not track” browser signals. As described previously, we do not use technology recognizing do-not-track signals from your browser.
CONSENT
Your knowledge of and consent to Mercer’s collection, use and disclosure of your Personal Information is essential. We rely on the following actions by you as indications of your consent to our existing and future Personal Information practices:
Where Mercer relies on consent for the fair and lawful processing of Personal Information, the opportunity to consent will be provided when the Personal Information in question is collected.
Subject to certain legal or contractual restrictions and reasonable notice, you may withdraw this consent at any time. Refusing to provide certain Personal Information or withdrawing consent for Mercer to collect, use or disclose your Personal Information could mean that we cannot provide you with access to the Site, or other requested services or products or request information from you.
If you wish to withdraw your consent please refer to the Questions or to Withdraw Consent section below.
However, there are a number of instances where Mercer does not require your consent to engage in the processing or disclosure of Personal Information. Mercer may not solicit your consent for the processing or transfer of Personal information for those purposes which have a statutory basis, such as:
LIMITING COLLECTION AND RETENTION OF PERSONAL INFORMATION
Mercer will collect, use, or disclose Personal Information that is necessary for the Identified Purposes or as permitted by law. If we require Personal Information for any other purpose, you will be notified of the new purpose, and subject to your consent (where appropriate), that new purpose will become an Identified Purpose.
Mercer will collect Personal Information by fair and lawful means. We will normally retain Personal Information as long as necessary for the fulfillment of the Identified Purposes, including for as long as your firmwide GIMD entry is active or as we determine is needed for our reasonable business purposes. However, some Personal Information may be retained for longer periods as required by law, contract, or auditing requirements.
SAFEGUARDS
We have in place physical, electronic and procedural safeguards appropriate to the sensitivity of the information we obtained or is provided to us through the Site. Safeguards will vary depending on the sensitivity, format, location, amount, distribution and storage of the Personal Information. They include physical, technical, and managerial measures to keep Personal Information protected from unauthorized access. Among such safeguards are the encryption of communications via SSL, encryption of information while it is in storage, firewalls, access controls, separation of duties, and similar security protocols. However, due to the nature of the Internet and related technology, as effective as our security measures are, no security system is impenetrable. As such, we cannot absolutely guarantee the security of Personal Information, and Mercer expressly disclaims any such obligation. Furthermore, the security of your information or any Personal Information on the Site is dependent on the security of your transmission as well as your procedures in safeguarding access to your information, User ID and passwords. By using the Site, you represent that you will likewise take measures to protect your own information, including the maintenance of any usernames and passwords in a confidential manner, and agree not to allow others to access your User ID or utilize your passwords.
EXTERNAL LINKS
Mercer websites, including the Site, may include links to other websites whose privacy policies we do not control. Once you leave our servers (you can tell where you are by checking the URL in the location bar on your web browser), use of any Personal Information you provide is governed by the privacy statement of the operator of the website you are visiting. That statement may differ from this Privacy Statement. If you cannot find the privacy statement of any of these websites via a link from the website’s homepage, you should contact the website directly for more information.
ACCURACY, ACCOUNTABILITY, OPENNESS AND CUSTOMER ACCESS
It is important for us to know about changes to your Personal Information (e.g., e-mail address or telephone number) in order to effectively communicate with you. Inaccurate or incomplete information could impair our ability to deliver relevant access, services or products to you. Please let us know about any necessary changes to your Personal Information. Use the “Contact Us” feature of the Site.
You have the right to access your Personal Information and request changes of any Personal Information on the Site that may be obsolete, incomplete or incorrect.
If you have any questions about this Privacy Statement or want to access your Personal Information, you can obtain so by visiting the Site www.mercergimd.com or contacting your local GIMD helpdesk, details of which can be found by selecting the Contact Us option from the Site’s home page.
Your Personal Information will be stored and can also be accessed at the Mercer office with which you do business. For a complete list of our offices, click here.
A copy of this Privacy Statement (and any significant changes) can be obtained from our Web site at www.mercergimd.com. Mercer is responsible for all Personal Information under its control and has designated a privacy officer who is accountable to its management for Mercer’s compliance with this Privacy Statement.
QUESTIONS OR TO WITHDRAW CONSENT
You may exercise your right to withdraw your consent to applicable uses or disclosures of your Personal Information (which may limit or terminate the access, products or services that Mercer provides to you) by sending an e-mail to your local GIMD helpdesk. We will need to validate the identity of anyone making such a request to ensure that we do not provide your information to anyone who does not have the right to such information.
Normally we will respond to access requests within 30 days.
COMPLAINTS
If you have any queries relating to this Privacy Statement, or if you have a problem or complaint, please contact your local GIMD helpdesk by selecting the Contact Us option from the Site’s home page.
CHANGES TO THIS PRIVACY STATEMENT
If there is any material change to your rights under this Privacy Statement, Mercer will provide you with notice of such change 30 days prior to the changes going into effect. As part of such notice process, Mercer may post a notice of the change on the Site in a clear and conspicuous manner for the 30-day notice period. Mercer may also communicate the change via e-mail or postal mail if this is the way that Mercer normally corresponds with you. Please note that your continued use of the Site, products or services once this 30-day period is over indicates your agreement to the changes which were the subject of the notice.